Shanice Brown
Owner
Builds the schedule and reads every report.

Owner
Shanice builds the schedule backward from closing dates and reads every photo report before it goes out.
Agents kept calling with the same sentence: the house isn't ready and the walkthrough is Thursday. So the company works that way around: you give a closing date, and the count-back, the lockbox rules and the photo report follow from it.
Twenty-five people work here, in crews of three or four and a small office. The crew leads below are the people who text you.
The leads
Names are on every text and every report, so you know who was in the house.
Owner
Builds the schedule and reads every report.
Scheduling and the Spanish line
Books your date and answers the phone, in English and Spanish.
Walkthrough lead
Leads the crew on move-outs and sends the photo report.
Deep-clean crew lead
Runs the listing deep cleans before photos and showings.
On paper
North Carolina issues no state license for house cleaning. These are the company's registration and cover, which the owner confirms.
Business registration · NC Registration 000000 · North Carolina Secretary of StateVerify
Registered to do business in North Carolina; look the number up on the state's site.
General liability insurance
Covers damage to a home while we clean it. Limits and a certificate on request.
English · Every crew
Spanish · Edwin Rangel and two crew leads
Closing date in hand?
A written quote and a cleaning date come back within one business day.